Question 1

What kinds of projects do you take on?

Accepted Answer

We take on a variety of projects including  web applications , mobile apps, prototyping, and AI integration. We specialize in building custom software to address specific business problems.

Question 2

Do you work with startups, small businesses, or enterprises?

Accepted Answer

We work with all of them! Our flexible engagement models allow us to build everything from minimum viable products (MVPs) for startup, custom internal tools for small businesses and scalable enterprise applications.

Question 3

How long does it take to build a custom website?

Accepted Answer

The timeline depends on the complexity of the project. A standard website might take 4-8 weeks, whereas a complex web application can take anywhere from 3 to 6 months.

Question 4

Do you handle website hosting and maintenance after launch?

Accepted Answer

Yes, we provide optional hosting and maintenance services to ensure your website remains secure, up-to-date, and performs optimally over time. We have flexible post launch agreements called "Do Not Exceeds" budgets. This allows us to set a max amount of hours per month we can work, if you need us, but there's no requirements to "use it or lose it." Any hours left will just roll over to the following month. Our Startup clients love this flexibility.

Question 5

What's the difference between a custom website and a template or website builder?

Accepted Answer

A custom website is built from the foundation tailored specifically to your unique business needs and brand identity. It provides better performance, more complex features, scalability, and flexibility compared to template-based builders which often have limitations in design and functionality. Template builders, on the other hand, are excellent in scenarios where you do not need complex features and you just need a simple, informational, website.

Question 6

How much does it cost to hire an app developer?

Accepted Answer

The cost ultimately will vary based on the features you need. We can tell you we've built very simple apps that take about a week up to extremely complex ones that took +6 months. Most apps we've built typically take a few hundred hours spent over the course of 3-4 months to design and build properly.  We offer free consultations to understand your needs and provide a customized quote.

Question 7

How long does it take to build a mobile app?

Accepted Answer

Similar to web development, it depends on complexity. On average, a mobile app can take 3 to 6 months from initial design to launching on the App Store and Google Play.

Question 8

Can you takeover my existing mobile app or website?

Accepted Answer

Absolutely. We often audit existing codebases and can take over maintenance, add new features, or entirely rebuild apps or websites that are struggling with performance issues. One of the things we pride ourselves on is having launched 100% of the projects we've built. Sadly, that's not very true for most other agencies where the project will fall apart before ever going live despite the client having spent 70% of their budget already.

Question 9

What's the difference between a prototype and an MVP?

Accepted Answer

A prototype is an interactive mockup of your design used for validation and testing. An MVP (Minimum Viable Product) is a functioning product with just enough features to be released to early adopters.

Question 10

Can you add AI features to my existing app or website?

Accepted Answer

Yes! We can integrate AI-driven functionalities like chatbots, recommendation engines, and data analytics into your existing platforms to enhance user experience. We've done this for many of our small businesses and startups since they are typically the first groups of companies experimenting with AI features.

Question 11

Which AI technologies do you work with?

Accepted Answer

We work with leading AI companies such as OpenAI, Anthropic, Google. We typically integrate their powerful Large Language Models (LLMs) and custom machine learning solutions into our clients' products. As a company ourselves, we are also using AI to speed up the development process for all of our clients via tools like Claude Code, Github Copilot, Cursor, Codex, and Google's Antigravity.

Question 12

How much do you charge?

Accepted Answer

I hate to say it but, it depends. We price ourselves based on hourly rate x how many hours we think it'll take to build. If you reach out we'd love to get you a free accurate estimation for your project.

Question 13

How do you validate an app idea before building?

Accepted Answer

We start with discovery and design phases to create clickable prototypes. This allows you to test the concept with real users and gather feedback before investing in full-scale development.

Question 14

Do you offer ongoing support after an app launches?

Accepted Answer

Yes, just like with our websites, we offer flexible post-launch support for mobile apps. We can set up a "Do Not Exceeds" monthly budget so you have a dedicated amount of hours available for bug fixes, updates, and new features, with any unused hours rolling over to the next month.

Question 15

What technologies do you use to build websites and apps?

Accepted Answer

We work primarily with Next.js, Payload CMS, PHP/CodeIgniter, and React Native, hosted on DigitalOcean infrastructure. We favor self-hosted, open-source tools so you own your stack rather than being locked into a vendor.

Question 16

Can you fix or take over an existing app?

Accepted Answer

Absolutely. We often audit existing codebases and can take over maintenance, add new features, or entirely rebuild apps that are struggling with performance issues.

Question 17

I'm not technical. How involved do I need to be during the project?

Accepted Answer

Less than you'd think. We handle the technical decisions and explain everything in plain language, so you're not expected to read code or specs. You'll typically join short check-ins to review progress and give feedback, and we'll flag anything that needs your input along the way.

Question 18

Do you only work with businesses in Baltimore, Frederick, and Providence?

Accepted Answer

No, those are just where our offices are located. Most of our projects are done remotely, so we work with clients across the country (and sometimes internationally). Our local offices just make it easy to meet in person if you're nearby.

Question 19

Who owns the code and design once the project is done?

Accepted Answer

You do. Once the project is complete and paid for, you own all the code, design files, and any related IP outright. We don't hold your project hostage or require ongoing licensing fees to keep using what we built.

Question 20

How does payment work? Do I have to pay for the whole project upfront?

Accepted Answer

No, we don't require full payment upfront. Most projects are billed in milestones or batches tied to project phases (design, development, launch) or on a regular schedule for ongoing engagements. We lay out the payment schedule clearly in your proposal before any work begins, so there are no surprises.

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